General Product FAQ
Will the screen rip or tear?
Won't the screen get mildew and mold when it is rolled up inside the canister?
How is the screen cleaned?
How long will the screen last?
Can the screen be replaced?
Do I need a professional to install the screen?
Can the screen fit smaller widths?
Can I select different heights for the screen?
What guarantee do I have?
What frame colors are available?

Will the screen rip or tear?

No. The screen is a very durable polyester material that cannot be ripped or torn, even if you fall against it.
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Will the screen mildew and mold when it is rolled inside the canister?
No. The screen material is non-porous, so mildew and mold can't penetrate the surface. The integral wiper blade squeegees the wet screen as it rolls up. Water, soap, and dirt are wiped off automatically, keeping the screen mold and mildew free.
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How is the screen cleaned?
We recommend once every two months you use a non-abrasive cleaner and wipe the entire surface (front and back). Let the screen dry before retracting.
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How long will the screen last?
We guarantee the screen will last for five years. Normal household usage is ten years or more.
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Can the screen be replaced?
Yes. A replacement screen can be purchased. Installation is quick and easy, simply snap your new screen into the existing frame.
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Do I need a professional to install the screen?
No. Specialised tools are not required either. An average handyman can install one in less than than 1/2 hour. The unit is initially fitted using double sided adhesive tape already attached to the frame. It requires only a hacksaw, some caulking and a tape measure to install.
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Can the screen fit smaller widths?
Yes, just size the track with a hacksaw as required during the installation. The widths of the screens indicated on the prduct guide page are the maximum widths each unit can fit. The screen will fit smaller openings up to that size.
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Can I select different heights for the screen?
Yes - 57" 62" 66" 70"
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What guarantee do I have?
5 year Guarantee on aluminum hardware, 5 years on the Screen.
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What frame colors are available?
White
Bone
Silver

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